Contact Me / Custom order request
We're committed to ensuring you have the best possible experience with your order. If you have any questions about our jewellery, need assistance with a custom order, or experience any issues with your purchase, please don't hesitate to get in touch.
Whether you need help with sizing, product details, shipping information, or aftercare advice, we're here to help. If there is a problem with your order, please contact us as soon as possible with your order number and a brief description of the issue so we can resolve it promptly.
As each piece is handmade with care, your satisfaction is incredibly important to us. We aim to respond to all enquiries within 1–2 business days and will always do our best to provide a friendly and helpful service.
You can contact us using the form below or by emailing us directly at thecrystalco0@gmail.com.
Custom Orders
Looking for a one-of-a-kind piece created just for you? I would love to bring your vision to life.
Whether you have a specific gemstone in mind, a preferred metal, or an idea inspired by a previous design, each custom piece is handcrafted with care using ethically sourced natural crystals and precious metals.
Complete the form below with as much detail as possible, and I'll be in touch to discuss your ideas, availability, pricing, and timescales.